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Say “Hello” to Our 2017 Exhibitors

Attendee Registration                                                                                   Exhibitor Registration

The EXPO hall for September is quickly filling up! You know you’re curious to see who will be there… check them out below and keep this page bookmarked as it will continue to grow before the event.

  • Automatit
  • Bader Company
  • Boardwalk Storage Solutions*
  • CallPotential
  • Chateau Products
  • CubeSmart
  • Duro-Last Roofing
  • Easy Storage Solutions**
  • Envirobrite
  • Farmington Bank
  • Flexospan Steel Buildings
  • Global Integrated Technologies
  • Green Street Solar Power
  • Hillcrest Agency**
  • Insurance Office of America*
  • Investment Real Estate
  • Janus International**
  • Karnak Corporation
  • Key Solar*
  • Kidd-Luukko Corporation
  • Live Oak Bank
  • The Mele Group of Marcus & Millichap
  • Miller Buildings**
  • NAI Norwood Group
  • New Haven Moving Equipment
  • OpenTech Alliance**
  • Package Steel Systems
  • Professional Fire & Security
  • The Rabco Corporation
  • Safehold Special Risk
  • Select Merchant Solutions
  • SiteLink**
  • Sperry Van Ness
  • SpiderDoor
  • The Storage Acquisition Group
  • Storage Auction Solutions*
  • StorageAuctions.com
  • Storage Insurance Brokers
  • storelocal
  • StorSmart Insurance
  • Syrasoft Self Storage Software
  • Trac-Rite Door
  • Trachte Building Systems
  • U-Haul Self Storage Affiliate Network

Thanks to our additional sponsors:

  • MiniCo Insurance Agency
  • SelfStorageAuction.com
  • Storage Investment Management, Inc.

*denotes sponsorship
**Event Sponsor
Hyperlinked companies are 2017 Five-Star Sponsors

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2017 Northeast Storage EXPO: Registration is Open

Join us at the Connecticut and Massachusetts Self Storage Associations’ annual self storage Conference and EXPO September 27-28, 2017 at the Foxwoods Resort Casino.

We continue to boast more and more education with another breakout added the day before, and we are incorporating the highly praised format of this year’s Spring Retreat into one of the main educational sessions. Speakers for 2017 include Jeffrey Greenberger, Matthew Van Horn, Melissa Stiles, Lynn Sykes, and more. You can see the full lineup below and a growing list of exhibitors here.

Remember to book your overnight guest room early. With fantastic accommodations, $129/night room rates are a steal. You can book online here. The deadline to make your overnight hotel reservation is Friday, September 15, 2017.

Wednesday, September 27, 2017
2:00 PM   Registration

2:30 PM   Breakouts (attend one)
A Take on Financial Options, with Terry Campbell of Live Oak Bank and Daniel Longo of Farmington Bank

Ending the Battle Between Marketing and Operations: Working Together to Create a Seamless Tenant Experience, with Melissa Stiles and Lynn Sykes of Storage Asset Management, Inc.
Sales and marketing are often at odds with each other. This session will discuss how these two entities can work together to ensure completion of the “leads to leases” cycle. Learn how to connect marketing, sales, and operations for the best customer experience.

3:45 PM   Breakouts (attend one)
Overtime and Your Employees, with Jeffrey Greenberger of Greenberger & Brewer, LLP
Overtime is sticky business. Who is exempt, who is not, when you have to pay overtime, and how to avoid it are not simple questions. Join Jeff Greenberger for a to-the-minute update on the rules you have to follow and the newest regulation changes proposed by the labor department to define who is eligible for overtime.

Dominate Your Self Storage Market, with Matthew Van Horn of 3 Mile Domination
Your self storage business has an opportunity to put into practice tools and procedures that will set yourself up for success NOW and in the FUTURE. The goal of this presentation is to give you access to everything you need to market, get rentals, and dominate your local self storage market.

5:30 PM   Tradeshow and Reception
Join us in the tradeshow hall for mingling, exhibits, hors d’oeuvres, drinks, and networking.

Thursday, September 28, 2017
Registration begins at 8:00 AM. Wake up with breakfast and networking before a day of education and conversation. The schedule and education sessions are listed below.

8:00 AM   Registration, Tradeshow, and Breakfast

8:30 AM   Welcome and Opening Remarks

8:45 AM   Roundtables (attend three)
How Google is Affecting the Self Storage Industry with Jimmy Sorenson, Easy Storage Solutions
How Small Operators Can Compete with Big Operators through Operations and Marketing with Melissa Stiles and Lynn Sykes, Storage Asset Management, Inc.
Late2Lien: The Turnkey Solution to Automating Late End Lien Sale Notices with Jeffrey Greenberger, Greenberger& Brewer, LLP
Phone Sales Presentations that Convert with Matthew Van Horn, 3 Mile Domination
R3: Restore, Rebuild, Replace with Roc Hughes, Janus International
What’s the Difference Between a Market Study vs. a Feasibility Study with Nick Malagisi, Sperry Van Ness

10:00 AM  Words with Friends is No Way to Write Your Rental Agreement, Jeffrey Greenberger, Greenberger & Brewer, LLP
Many of you have mastered the game “Words with Friends,” learning how to pick just the right alternative of a word or synonym to fit the space provided and win the game. However, this selection of synonyms or optional words is no way to prepare and enforce a Rental Agreement. Our presenter will not only take you through his thought process in reviewing a lease and looking for the “wrong words,” but also share some examples he has found over the years, of which a simple selection of one or two wrong words can unintentionally change the whole meaning of a lease provision. We are excited to present a fun, fresh presentation that will leave you flipping through your own Rental Agreement to ensure you have not made these same mistakes yourself.

11:00 AM  Exhibits

12:30 PM  Lunch, Exhibits

1:15 PM   Reconvene and Scholarship Award Presentation

1:30 PM   No B.S. – How to Maximize Your Self Storage Revenue Management Systems, Matthew Van Horn, 3 Mile Domination
In this presentation, Matthew will get into some simple but effective revenue management strategies that you can easily implement right away to start seeing financial benefits.
If you think about it, you’ll realize that everything you’ve done to increase profits has fallen under one of these three categories:
-Get Rentals
-Increase the Value of Each Customer
-Lower Operating Expenses and Increase Margins

2:30 PM   From Development to Opening Day
Growing off the success of May’s Spring Retreat, we are pleased to hold another interactive educational session, this time focused on all aspects of developing, building, opening, and running your self storage facility. Whether you are thinking of breaking ground on a new location, expanding and renovating your current facility, need tips on effective management, or anything in between, this is your opportunity to voice your opinions and concerns and really be a part of the learning.
Group Leaders include Dick Bettencourt of The Rabco Corporation on Building & Construction, Jim DelSordo of Automated Security Corporation on Security, Tak Lay of U-Haul on Management, David McCormack of SiteLink on Technology, Connie Neville with Sperry Van Ness on Real Estate, and Bob Pouliot of Boardwalk Storage Solutions on Feasibility.

3:45 PM   Closing Remarks, Adjourn

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Member Registration: $149 ($169 after September 12)
Nonmember Registration: $175 ($195 after September 12)

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Exhibitors: This One’s for You

2017 Northeast Storage EXPO Exhibits and Sponsorships are Open!

The Massachusetts and Connecticut Self Storage Associations are hosting their annual Northeast Storage EXPO. All suppliers for the self storage industry are invited to exhibit on Wednesday, September 27 and Thursday, September 28, 2017. Sponsorships are also available for added visibility. Register soon and select your booth space!

*NEW FOR 2017* There are two sponsorship opportunities newly offered this year.

  • As a Conference Bag Logo Sponsor, your logo will be included on the conference bags supplied by the association.
  • The exclusive sponsor of the Hotel Key Cards will design the front of the hotel room key cards, which are given to every overnight guest upon arrival. Literally put your company in their hands every time they return to their rooms.

If you would like to be considered for a roundtable presentation, please send your title and description to Courtney. Topics must be educational in nature, not a sales pitch, and will be approved by the Program Committee. Roundtables will be chosen by Monday, July 17, 2017.

Download the Exhibitor and Sponsor application for complete details, or click on the “Register Now!” button below to register today. You can also view the floor plan. Five-Star annual sponsors receive the benefit of first booth choice. Remaining space is confirmed on a first registered and paid basis.

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CTSSA & MASSA 2017 Academic Scholarship

To Apply                                                                                                              To Sponsor

The Connecticut and Massachusetts Self Storage Associations are proud to support an annual academic scholarship fund made eligible to family members and employees of the associations’ members.

In addition to being related to or employed by a member of the Connecticut or Massachusetts Self Storage Associations, applicants must meet the following criteria:

  • Must be enrolled or enrolling in a school of higher education, either full-time or part-time (includes technical college, 2- or 4-year college, graduate school, etc.),
  • Must provide proof of acceptance or attendance,
  • Must complete the required application, including a 300-600 word essay,
  • Must provide a letter of recommendation, and
  • Must complete and submit all forms and required supporting documents by August 15, 2017.

Recipients will be selected by a committee made up of volunteers from both CTSSA and MASSA. (Note: Applicants cannot be related to scholarship committee members.)

In order to make this scholarship possible, CTSSA and MASSA are offering varying levels of sponsorships that include differing types of visibility. The sponsorship opportunities are as follows:

  • Platinum Sponsor – $1,000
    • Includes one full-page ad in the Northeast EDGE, a six-month ad on both CTSSA and MASSA websites with a link to the sponsor’s website, named in a listing on the websites and in the newsletter, recognition at the EXPO, and one sponsor representative at the awards ceremony to congratulate all scholarship recipients and present one scholarship to a recipient.
  • Gold Sponsor – $500
    • Includes one half-page ad in the Northeast EDGE, named in a listing on the websites and in the newsletter, recognition at the EXPO, and one sponsor representative at the awards ceremony to congratulate all scholarship recipients and present one scholarship to a recipient.
  • Silver Sponsor – $200
    • Includes one quarter-page ad in the Northeast EDGE, named in a listing on the websites and in the newsletter, and recognition at the EXPO.
  • Donations of any amount are welcomed and will be recognized at the 2017 Northeast Storage EXPO.

If you have any additional questions about applying or sponsoring, please contact Courtney Long.

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2017 Five-Star Sponsors

We are happy to welcome our 2017 Five-Star Sponsors:

Boardwalk Logo
44 Wood Ave., Ste 7
Mansfield, MA 02048

Chateau logo
1820 47th Terrace E
Bradenton, FL 34203

Live Oak Bank logo
1741 Tiburon Dr.
Wilmington, NC 28403


PO Box 193
Lexington, MA 02420

storage insurance brokers
750 Old Main St.
Rocky Hill, CT 06067


If you are interested in becoming a 2017 Five-Star Sponsor with CTSSA and MASSA, you can fill out this form and send it in, or contact us at ctssa@ctssa.org or massa@maselfstorage.org.

Benefits include 2017 memberships to both associations, advertising in the year’s quarterly publications of Northeast EDGE, website advertising, a booth at the Northeast Storage EXPO, a presence at the Spring Retreat, and top billing at all of 2017’s events. For a list of all the benefits an annual sponsorship provides, download the form.

Tools & Techniques to Maximize Profitability

Presenter Alyssa Quill of Storage Asset Management, Inc. focuses this webinar on strategies and tools for your self storage facility to maximize performance and profitability. Revenue management encompasses not only managing your storage unit rates, but also taking in consideration competition review, pricing and staff participation.

As always, webinars are free for members and cost $39 for nonmembers to attend.

Event info:
Thursday, August 17, 2017
2:00 PM EST

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CTSSA and MASSA Merger Takes First Major Step

As announced late in 2016, a potential merger of CTSSA and MASSA has been in the planning stages. Work with an attorney who has experience working with business nonprofits began in January of this year. The goal is that CTSSA and MASSA will become one organization by fall 2017 and we are pleased to report that significant progress to that end has been made.

On May 10, 2017 the CTSSA Board and the MASSA Board held a joint Board meeting in Sturbridge, MA, to review the associations’ plan for a merger of CTSSA and MASSA. The merger is taking place under the auspices of the State of Massachusetts and in order to move ahead, several documents required by the State needed Board approval. Both Boards reviewed and discussed the attorney-generated documents. Each Board had to approve the merger for their organization, they both then had to approve an agreement to merge, and two other State-required forms. Additionally, a new set of bylaws based on the very similar bylaws each organization already had in place, were considered by the joint Boards.

It is exciting to report that both Boards approved all documents unanimously. The unanimous approval is testament to the fact that this merger is good for both Connecticut and Massachusetts members as well as the self storage industry in general.

While the merger is between the two active state associations, the goal of the merger is to expand our geographical reach by also including the Rhode Island self storage industry. Rhode Island has been inactive for many years and there have been requests from many of the facilities there to become active. The steps necessary to include Rhode Island are also being addressed so that Rhode Island facilities will now also have an association they can call their own.

The new merged organization’s name will be the Northeast Self Storage Association, or NeSSA. This name continues the branding we have already established for the Northeast Storage EXPO and the Northeast EDGE (our joint, quarterly newsletter). The tagline under the name of the association will list the three states that the newly formed association will serve.

The next step is for voting members of both CTSSA and MASSA to approve the merger. A ballot is being developed under the guidance of the attorney and will be distributed to members with voting rights. It is of the utmost importance that members vote and return their ballots to the office. We will notify you when the ballots are distributed and will stay in close contact with you about this critical component of the merger.

All members and potential members are invited to call or e-mail the office if you have questions, concerns, or discussion about the merger. Contact information is below. Additional information on the merger is available at: Merger Details.

The national Self Storage association (SSA) is very supportive and is behind our efforts to unite three small northeastern states into one larger, unified association. One regional association is more likely to increase the number of members, the number of attendees at events, and give our vendor members more visibility with their primary audience.

Contact us with any questions, concerns, or further discussion. We’d be happy to chat with you about the merger.

Contact MASSA: 617-600-4481; massa@maselfstorage.org
Contact CTSSA: 860-228-3624; ctssa@ctssa.org

Maximize Your NOI in 2017 Webinar

Join presenter Bobby Jones of XPS Solutions on Thursday, June 22nd at 2:00 PM as he explains how you can increase profits by leveraging your contact center technology partnerships.

Webinars are free for members to attend, and nonmembers can attend for $49.00.

Can’t make this one? All of the CTSSA and MASSA-hosted webinars are recorded and posted to the Member Resource section of the website (must be logged in).

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Spring Retreat Sponsors: MANY THANKS

Be sure to register for The Competitive Advantage: The Six Areas to Focus on to Give Your Facility an Edge Over the Competition. This joint event with CTSSA will cover six areas of focus including revenue enhancement, marketing, staff training, first impressions and curb appeal, defaulted payments and liens, and how to compete against grand openings.

We’re mixing it up this year by adding in an interactive element for the majority of the event. Hear from Group Leaders, then work to answer a series of questions to be presented and discussed after lunch.

Many thanks to our numerous sponsors of this year’s Spring Retreat being held Wednesday, May 10th at The Publick House Historic Inn in Sturbridge, MA. We couldn’t hold the events we put on without them!

2017 Five-Star Sponsors

Boardwalk Logo        Chateau logo Live Oak Bank logo        Blue-DBA_Logo_CMNevilleandAssociatesInc storage insurance brokers

Tabletop Sponsors


Lanyard Sponsor


Understanding ADA and How It Applies to Self Storage

April 19, 2017 at 2:00 PM
Scott Zucker, Weissmann Zucker Euster Morochnik P.C.

This webinar will discuss the growing impact that the Americans with Disabilities Act continues to have on the self storage industry and the operation of self storage facilities. The session will discuss the general access regulations that apply to all businesses, the scoping requirements for roll up doors that are specific to self storage construction, as well as the growing trend of litigation concerning websites and the challenges of making online systems accessible to the disabled.

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2017 Spring Retreat: Registration is Open

Join CTSSA and MASSA at our annual Spring Retreat for a day of education and networking!

We’re mixing it up this year by adding in an interactive element for the majority of the event. Hear from our Group Leaders in the morning, then get ready to be a part of the education! Each table will work with a Group Leader to answer a series of questions based on the six areas of focus. After lunch, each table will present the answer that coordinates with their Group Leader, followed by overall group discussion, feedback, and brainstorming.

The six areas of focus and their corresponding Group Leaders are:

  1. Revenue Enhancement – Damon Emerson, StorSmart Insurance
  2. Marketing – Steve Tranni, Stor-U-Self
  3. Staff Training – Scot Vayo, Prime Storage Group
  4. First Impressions & Curb Appeal – Charlie Fritts, SIMI
  5. Defaulted Payments & Liens – Paul Maglio, Storage Auction Solutions
  6. How to Compete Against Grand Openings – TBD

We hope you will be able to join us for this truly unique learning experience.

Wednesday, May 10, 2017
8:30 AM – Registration and Breakfast
9:00 AM – Opening Remarks
9:15 AM – Group Leader Presentations
10:00 AM – Group Discussions
12:00 PM – Lunch and Networking
12:45 PM – Group Presentations and Discussion
2:00 PM – Adjourn

Registration Fees
Member Rate: $75 ($80 after 4/20/17)
Nonmember Rate: $89 ($99 after 4/20/17)
Tabletop Sponsorship: $250 (Includes one attendee registration and a table to showcase your company’s information and materials.)
Not a member? Join today and attend at the member rate!

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